As you read the title of this blog you might be thinking that this would never happen but the fact is it happens thousands of times each and every day. More often than not it takes the form of, “I’d like to talk to you about Product X today. Do you have a minute?” Obviously, the average salesperson would never make a statement like the title of this blog; however, many do begin conversations with their customers using the example stated above. The question we must ask ourselves is how our customers interpret these statements. Or better yet, when you are approached by a salesperson using this line, what do you think? If you’re like me, you think to yourself, “Uh oh, here we go…”Read the blog article →
2016 Delta Point Survey Results
The Delta Point 2016 Annual Survey of First Line Managers and Representatives across the industry reveals interesting insights about the need for Coaching Selling.