DELTA POINT



The Relationship Edge

Just how vital are relationships to the success of your business?

In most cases relationships are the key to sales and business success. What are you doing to teach your sales team about building valuable relationships?

The question to ask yourself is," What are you doing to teach your sales team about building those valuable relationships?"

The Relationship Edge is an innovative, fast paced instructional workshop based on the best selling book The Relationship Edge in Business. The skills taught during this workshop have been field tested with over 5,000 sales executives in a myriad of industries. Recent graduates report staggering sales increases of up to 400%.

The Relationship Edge is the only proven training in the marketplace that teaches a proven process that teaches you exactly how to build meaningful and lasting relationships with customers one at a time while building your own business simultaneously.

Every sales organization will significantly benefit from The Relationship Edge and The Relationship Pyramid Process,™ a three step process guaranteed to help you improve your dialogue time in front of customers. During the half day program your sales team will learn the basics. The full day program is much more comprehensive and includes:
  • Three steps to a process for building good business relationships
  • Six levels of business relationships- the Relationship Pyramid
  • 20 questions (The Link 20©) ― finding common ground
  • Specific actions-knowledge from The Link 20©
  • 13 Sure Fire Ways to Gain Respect of Others©
  • he best way to leverage established relationships
  • How to "bridge" from personal to business discussions
  • Implementation and accountability for managers
"People do like to do business with people they like, respect and trust. We all do. The Relationship Pyramid Process© is helping our sales reps significantly improve their ability to build relationships with their key customers. I would highly recommend it to any company where the relationship really matters". -- John W. Fuqua, Area Manager, Aventis Pharmaceuticals
Implementation

Once the program is completed, it is imperative to ensure implementation in the workplace. A six week follow-up program is included with the Relationship Edge training package. We provide all the necessary materials and personally conduct the follow-up program. You also have the option to allow your managers to conduct the follow-up. The materials are easy to use.

Program Flexibility

The Relationship Edge can be customized for your specific organizational needs including industry specific language, e-learning and blended learning.

The DELTA POINTs of Sales Excellence

DELTA POINT believes that the more we learn and study about selling the more successful we are likely to be, whether we are a sales manager or a sales associate.

The DELTA POINTs of Sales Excellenceare 12 crucial principles of selling, influencing, and persuading that you can teach to your team anywhere in the world.

These sales lessons are delivered in a 45-minute conference call once a month. The call process is for groups of 10 people or less. Each sales topic is a three-four page lesson that you will receive via e-mail. These lesson materials are designed to be the focus of your interactive conference calls. The conference calls will be conducted by a certified DELTA POINT facilitator who is also a designated sales expert. The first half of the conference call will be dedicated to the general topic and the second half of the call will be devoted to your specific sales needs and challenges.

Each lesson plan comes with a participant self-study guide and leader guide should you want to facilitate and conduct a similar call with members of your team once you have had the lesson. The lessons include(but are not limited to) some of the following topics of interest:
  • Knowledge, Messaging, Relationships
  • The quality of our questions determines the quality of our business
  • What are the differences and when do they matter?
  • The quality of the close should be equal to the quality of the call
Continue to check website for future certification classes for The DELTA POINTs of Sales Excellence
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12196 East Sand Hills Road • Scottsdale, AZ 85255 • Telephone: 877.805.7909 • Fax: 480.342.8828 • Email: info@gottochange.com