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"I want to express my gratitude for sharing your insight on the Relationship Edge.
The pharmaceutical industry as you know has changed dramatically over the past several years. Many representatives historically have relied on using an expense account in order to entertain customers in order to develop stronger relationships. During the past several years, new guidelines and restrictions have been instituted in order to curb the “buying of loyalties.” Your book and seminar really opened my eyes to the fact that..." Read More..
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District Manager
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| "Just wanted to thank you for a very dynamic and inspirational meeting yesterday. Your style and philosophy are very refreshing and truly motivating! I especially appreciate your ability to craft the most brilliantly structured questions? You've raised it to an art form."
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Sales Representative
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| "It is with a great deal of passion and gratitude that I write to you a personal note of thanks. The session ‘Selling PRODUCT' which you very energetically conducted at our launch was the single most effective and significant presentation I have ever attended. I learned more in one hour on how to differentiate PRODUCT and how to approach difficult customers than I did during my entire training. Thank you for making a difference."
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Specialist
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"The reps have absolutely embraced the new PRODUCT selling themes. What has been interesting as we move forward from your training is that much of your system is about the ‘art of selling'. It's really interesting to observe how the nuances of how you say something can make such a difference in the tone of the call.
Interestingly, it is not just the reps that are adopting the PRODUCT themes. Dr. _____, a renowned international speaker liked the phrases and incorporated it into 2 of his talks.
Your workshop has really made a noticeable difference in CLOSING skills of my reps and the doctors pattern of saying ‘YES'. Thanks for all of your expertise and guidance."
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District Manager
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| "I wanted to update you on some of the suggestions you gave me. They have been extremely helpful. The physicians seem to be more willing to share information. When I ask in the ways you've suggested, I'm also able to get into a deeper conversation with the doctor, even the non-committal ones."
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Sales Representative
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| "I really appreciate and respect your insights and thank you again. My goal is to ensure that every aspect of training has a common thread and that the entire franchise has a clear understanding of our vision for excellence across core coaching fundamentals, message delivery, advanced selling training, etc. A real pleasure working with you!"
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Director Sales
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