
The Delta Point Reality
The Relationship Edge®
Study after study has demonstrated that sales/communication success is 15% technical knowledge and 85% people knowledge.
Each and every one of us has relationships, but are they superficial or substantive relationships? Consider the relationship pyramid figure to the right from the book The Relationship Edge in Business by Jerry Acuff with Wally Wood.
It boils down to:
- People who know me
- People who like me
- People who want to have a valued relationship with me
There are great opportunities available to business people who are able to work their way up the pyramid and attain that special relationship where people listen differently and more closely to what they have to say.
The value of improved receptivity that comes from mastery of these steps will show up in bottom line sales success or in the acceptance of that great idea one is trying to sell to a business colleague.
Great communicators and sales people build relationships naturally. However most of us need help to learn how to achieve this.
Read more about Knowledge and Messaging.
Click here to arrange for a consultation to learn more about what Delta Point can do for your company.
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NEW! Download our white paper, “The Relationship Edge® in Business”, to turn simple business encounters into substantive, natural connections. |
“The physicians seem to be more willing to share information. When I ask in the ways you’ve suggested, I’m also able to get into a deeper conversation with the doctor, even the non-committal ones.”
— K. Coleman
Sales Representative
Click to download “The Relationship Edge in Business” White Paper

